Frequently Asked Questions and Answers
This page contains answers to common questions handled by our custodial staff.
1. What Services should we expect as building users from the Custodial Staff?
2. Who do I contact to report a complaint?
3. Who do I contact to report a compliment?
4. Who cleans the mini-blinds on campus?
5. When do the outside windows get washed?
7. How do I handle broken glass?
8. What do we do to help the environment?
1. Classrooms are cleaned daily. Includes vacuuming or sweeping, cleaning blackboards and emptying wastebaskets. Offices are cleaned weekly includes vacuuming or sweeping and emptying wastebaskets.
Restrooms are cleaned daily. Includes towel dispenser refills, soap dispenser refill and sanitation of all
fixtures, etc.
Halls and Lobbies care cleaned daily. Includes sweeping and/or vacuuming and emptying
wastebaskets.
Building Entries are cleaned daily. Includes vacuuming mats, cleaning door glass, and emptying ashtray.
2. Custodial Services has an email address that is checked daily by each custodial supervisor. If you have a custodial related complaint or problem, you can contact them at janitor@uoregon.edu. Remember to include your name, department, building and room number along with the complaint. You can also call our office at 346-2316.
3. If you would like to commend one of the custodians on a job well done, you can email their supervisors at janitor@uoregon.edu. Remember to include your name, department, building and room number along with the compliment.
4. Cleaning of mini-blinds in rooms throughout campus is contracted out to local businesses. Ken Stephens, Maintenance Lead Worker, is in charge of the mini-blind cleaning. Contact Ken with any questions or concerns at 346-2273 or email him at janitor@uoregon.edu. Mini-blind cleaning are scheduled for the buildings on campus every 27 months.
5. Window washing is contracted out to local businesses and is handled by Ken Stephens, Maintenance Lead Worker. You may contact him with any questions or concerns at 346-2273 or you can email him at janitor@uoregon.edu. All buildings are scheduled to have 1/2 of the windows washed every 16 months. Ken Stephens meets with the building managers to determine which 1/2 of the window are washed on each building.
6. Carpets and floors are cleaned, stripped and waxed throughout campus. If you would like to request carpet cleaning or special floor care you can request by e mail at janitor@uoregon.edu or call our office at 346-2316. Please include your name, phone number, building, and room number.
7. Please put broken glass in a box and attach a note to the box stating that this contains broken glass. You may leave it on the trash can or beside the can. If the breakage is too big, please call for the day custodian at extension 6-2316.
8. We are currently using "Green Products" throughout campus. Sustainable Earth Product line consists of green cleaning products for commercial applications. We use the Sustainable Earth Carpet Cleaner #62, which we have found to be a better carpet cleaner than the old chemicals we were using. We have also replaced many of our cleaners with Sustainable Earth General Purpose Cleaner #60, Sustainable Earth Glass and Surface Cleaner #61, Sustainable Earth Heavy Duty Cleaner #65, and with Sustainable Earth Neutral pH Multi-use Cleaner. Live Micro 535 replaced one of the harshest chemicals we were using on campus. With the use of these environmentally friendly products we were able to discountinue 10 cleaning chemicals from our supplies. The only areas we still need to use harsh chemicals are for stripping and waxing the floors, cleaning and polishing brass and stainless steel, and deep cleaning restrooms. We continue to look for ways to help the environment by checking on new environmentally friendly products that are new on the market and consulting with our vendors on the needs of our building users.
All rights reserved. Last Modified: February 20, 2008 X
Webmaster Linda Miller at lmiller@uoregon.edu